Lillie H. Willis
RN, BSN, Clin IV
Clinical Coordinator
SOAR Coordinator
lwillis@mcvh-vcu.edu
804-828-9424

Patient Transfer Center:

Toll Free | 1-866-628-9337 | Local | 804-628-9337

Transfer Center Website: www.vcuhealth.org/transfercenter

Phone Numbers:

Burn Unit
• 828-BURN (2876) or 804-828-9240

SOAR Program
• 828-9424

Guest Services
• 804-628-0400

Burn Clinic
• 804-828-3044

Fire Prevention Education
• 804-828-9240

Hospital Information
• 804-828-9000

Delivery Address:

Evans-Haynes Burn Center
Critical Care Hospital, 8th Floor
1213 E. Clay St.
Richmond, VA 23298

Mailing Address:

Evans-Haynes Burn Center
VCU Medical Center
P.O. Box 985872
Richmond, VA 23298-0872

Billing Offices:

Hospital • 804828-0088 or (toll free) 1-800-638-1636
HOURS: Monday – Friday, 9:00 a.m. to 4:00 p.m.

MCV Physicians • (804) 358-6100
HOURS: Monday – Friday, 8:30 a.m. to 4:30 p.m.

Patient Parking Office • (804) 828-9415

Physician Referral • 1-800-762-6161
HOURS: Monday – Friday, 8:30 a.m. to 4:30 p.m.

Language Line: A dial-up translation service is available to assist non-English speaking patients and their families in communicating with staff and medical professionals. The service provides translation for approximately 140 languages.