 The Vecta Distraction Station
Burn Care & Recovery Info (PDF)
Important Phone Numbers:
Burn Center: 804-828-BURN (2876) or 804-828-9240
Burn Clinic: 804-828.3044 or 804-828-3035
Guest Services 804-628-0400
General Information 804-828-9000
VCU Health System Information for Patients & Visitors
Billing Offices:
Hospital (804) 828-0088 or 1-800-638-1636 (toll free)
HOURS: Monday – Friday, 9:00 a.m. to 4:00 p.m.
MCV Physicians (804) 358-6100
HOURS: Monday – Friday, 8:30 a.m. to 4:30 p.m.
Patient Parking Office (804) 828-9415
Physician Referral 1-800-762-6161
HOURS: Monday – Friday, 8:30 a.m. to 4:30 p.m.
Language Line: A dial-up translation service is available to assist non-English speaking patients and their families in communicating with staff and medical professionals. The service provides translation for approximately 140 languages.
Location & Parking
SOAR Program:
Survivors Offering Assistance in Recovery (SOAR) is a program designed by The Phoenix Society and a national committee of experts to provide training to burn survivors or their family members who want to volunteer to help others whose lives have been touched by a burn injury. The hospital based program is intended to make it easier for burn centers to work with volunteers in providing peer support to patients. Peer support assists individuals in adapting to a burn injury through sharing similar experiences.
If you are a burn survivor who would like to receive peer support or would like to offer peer support to others, please call 804-828-9242.
Food and Vending:
Cafeteria/Subway/Chick-fil-A – Main Hospital, 1st Floor
Alpine Bagels – Gateway Building, Ground Floor
McDonald’s – Gateway Building, Ground Floor
Espress Oasis Coffee – Main Hospital, 1st Floor
Vending Machines – Main Hospital, 1st Floor
Three Bears Gift Shop – Main Hospital, 1st Floor
Smoking Policy:
Smoking is not allowed anywhere in the medical center and is also prohibited in and adjacent to all entrances. Smoking is restricted to designated outdoor smoking areas.
Hospitality House:
VCU Medical Center's Hospitality House provides a "home away from home" for families of out-of-town patients. For more information, please call 804-828-6901.
Local Hotels:
Richmond Marriott Hotel – 500 E Broad St. (804) 643-3400
Omni Richmond Hotel – 100 South 12th St. (804) 344-7000
Comfort Inn Midtown – 3200 W Broad St. (804) 359-4061
Crown Plaza – 555 E Canal St. (804) 788-0900
Days Inn North- 1600 Robin Hood Road (804) 353-1287
Burn Camp:
The Central Virginia Burn Camp, established in March 1994 by the Charlottesville Professional Firefighters Association, provides a fun, safe, and exciting summer camp for young burn survivors. Since its inception, firefighters from across the Commonwealth and numerous organizations have assisted in making the Burn Camp a success.
The residential camp is designed to meet the social, physical, and psychological needs of children between the ages of 7 and 17. It is staffed by nurses, firefighters, physical and occupational therapists, and other interested volunteers. The main focus is to meet the special needs of the young burn survivor and to provide an environment which stimulates curiosity, leading to the exploration of issues with other burned children.
Related Links:
American Burn Association
Burnsurgery.org
Lightning Safety
Central Virginia Burn Camp
Old Dominion Professional Firefighters Burn Foundation
International Association of Firefighters
The Phoenix Society for Burn Survivors, Inc.
The Virginia Chapter of AFSA - Golf Tournament
VCU Health System Life Evac
VCU Department of Surgery
VCU Plastic Surgery Residency Program
VCU Medical Center (VCUMC)
VCUMC Plastic and Reconstructive Surgery
VCUMC Trauma Surgeons
Research:
Research in the Division of Plastic and Reconstructive Surgery
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